Shipping & Delivery Policy – Gen Vape Dubai
At Gen Vape Dubai, we aim to provide fast, reliable, and discreet delivery across Dubai and the UAE. Below you’ll find complete information about our shipping methods, delivery timelines, and order processing.
📦 Order Processing Time
All orders are processed within 24–48 hours after confirmation.
Processing Hours:
🕘 12:00 AM – 09:00 PM (Weekdays)
📅 Orders are not processed on weekends or public holidays
Orders placed outside working hours will be processed on the next business day.
Delivery Options & Charges
📍 Dubai
Standard Delivery: AED 30
Free Delivery: On orders AED 299 and above
Most Dubai orders are delivered within 24 business hours after dispatch.
🌍 Other Emirates (UAE)
Standard Delivery: AED 30
Free Delivery: On orders AED 299 and above
Orders are typically dispatched within 24–48 hours, depending on the destination emirate.
🏜️ Remote / Outside City Areas
Delivery to remote locations may take longer.
📞 Please contact us before placing your order to confirm delivery availability and timelines for remote areas.
🎁 Free Shipping Terms
Free shipping is automatically available when the cart total exceeds AED 299.
⚠️ Important:
You must select “Free Shipping” at checkout to apply the offer
If not selected, standard delivery charges may apply
Free shipping applies to standard delivery only
🧾 Incorrect or Incomplete Address Policy
Please ensure your delivery details are accurate before placing an order.
Incorrect or incomplete addresses may cause delivery delays or returns
If an order is returned due to address issues:
The customer will be responsible for reshipping costs
Orders will be resent only after return confirmation from the courier
Gen Vape Dubai is not responsible for delays caused by incorrect customer-provided information.
Fast Delivery
All orders will be shipped fast, discreet packaging to all over UAE.
Privacy Protected
Customer privacy is fully respected. we won't share your personal data with anyone.
Secure Shipping
Shipping is secured with our cash payment or with the card payment upon delivery.
📞 Need Help?
If you have questions about delivery timelines, shipping charges, or service availability in your area, feel free to contact our support team.
Gen Vape Dubai – Trusted online vape delivery across Dubai & UAE